• immixGroup Receives Expanded ISO 9001:2008 Certification

    Certification Covers Core Business Processes for Technology Resale, Vertical Distribution

    McLean, VA, Tuesday, February 21, 2012–—immixGroup, Inc., which helps technology companies do business with the government, announced today it has received an expanded ISO 9001:2008 certification for its core business processes as well as the channel management processes of its subsidiary EC America, Inc. immixTechnology, a subsidiary of immixGroup, Inc. has been ISO certified since 2008.

    immixGroup is certified to the International Organization for Standardization ISO 9001:2008 without design and complies with a strict, proprietary quality management system. ISO 9001:2008 specifies the basic requirements for a quality management system (QMS) that an organization must fulfill to demonstrate its ability to consistently provide products and services that enhance customer satisfaction and meet applicable statutory and regulatory requirements.

    As part of its original ISO certification, immixGroup developed a Quality Management System consisting of a set of policies, processes, and procedures used in the pursuit of the company's core business: facilitating sales between technology companies and government buyers by managing the procurement process and establishing contract vehicles for federal, state, and local government customers.

    The Quality Management System provides the mechanism through which immixGroup measures, controls, and improves its business processes, which include:

    • Price list management for various government contract vehicles
    • Quoting to the government on behalf of the technology companies it represents
    • Processing purchase orders from government customers and delivering purchase orders to its technology clients
    • Creating invoices for government customers for goods delivered by its clients
    • Paying its clients because they delivered the requested goods to customers
    • Confirming customer satisfaction with the procurement process
    • Boarding of partners and point of sale reporting

    “This expanded certification demonstrates to our government customers that they can count on us to meet their needs in a reliable, compliant and consistent manner,” said Bernadette Davis, Director of Quality Management for immixGroup. “We are committed to ensuring they receive quality products, services, and support. We continually assess our performance against the needs of our customers to improve our business processes and systems.”

    For more information on immixGroup’s ISO Certification, visit www.immixgroup.com/company/iso-certification/.

    About immixGroup, Inc.

    immixGroup, an Arrow company, is a value-added distributor that helps technology companies do business with the government. immixGroup enables IT manufacturers and solution providers to grow their public sector business and accelerate the sales cycle. Since 1997, immixGroup has delivered the specialized resources and expertise these companies need to increase their revenue, support their demand creators, and operate efficiently in the complex public sector IT market. Government agencies at the federal, state, and local levels trust immixGroup to provide reliable access to a wide range of enterprise software and hardware products through their preferred contracts and business partners. For more information, contact immixGroup, Inc. at 703.752.0610, via email at info@immixgroup.com, or on the Web at www.immixgroup.com.

    Press Contact

    Thomas Williams