Increasing Your Success with RightNow CX
48:00 | Recorded on Mar 13, 2014
As with other SaaS CRM applications, RightNow CX customers often underestimate the need for post-implementation support resources. Overcoming this issue is key to achieving your business objectives and avoiding the risk of a failed deployment.
View this on-demand Webinar to learn techniques for eliminating this risk and maximizing the value of your RightNow investment. You will learn:
- The three main reasons organizations fail to adequately plan for application support
- How application support differs from generalized product support
- Three ways to obtain application support for RightNow CX
- What to look for in a RightNow CX application support managed service provider
- How application support unlocks hidden value in RightNow you are probably already paying for