• Increasing Your Success with RightNow CX

    48:00 | Recorded on Mar 13, 2014

    As with other SaaS CRM applications, RightNow CX customers often underestimate the need for post-implementation support resources. Overcoming this issue is key to achieving your business objectives and avoiding the risk of a failed deployment.

    View this on-demand Webinar to learn techniques for eliminating this risk and maximizing the value of your RightNow investment. You will learn:

    • The three main reasons organizations fail to adequately plan for application support
    • How application support differs from generalized product support
    • Three ways to obtain application support for RightNow CX
    • What to look for in a RightNow CX application support managed service provider
    • How application support unlocks hidden value in RightNow you are probably already paying for


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